“The Listener Retains Only the Words He Is Expecting”: Negotiating in China

The title of this article comes from Marco Polo’s description, to Kublai Khan, of negotiating in China during his travels. Polo’s words echo across the centuries even to today, a time of unprecedented globalization and cultural exchange. Despite the near-instantaneous access to cultural information, many non-Chinese are bewildered by the complex and elaborate dance of negotiating […]

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